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My Account

Need more information on signing up, logging in, or unsubscribing?

Signing Up & Signing In

  • I haven't received my password reset email. What can I do?
  • How do I change my email address?
  • How do I sign up?
  • How do I sign in?
  • I can’t log in as it won’t accept my email address
  • How can I reset my password?
See all 8 articles

Yoti and DriveScore

  • Who are Yoti?
  • Documents you can use to verify your identity and why it's needed?
  • How does Yoti verify your identity?
  • Yoti ID verification and reasons for rejection
  • How long does it take for Yoti to verify your identity?
  • What can you do if your verification is rejected?
See all 14 articles

Unsubscribing/Changing Details

  • How can I unsubscribe from DriveScore emails and notifications?
  • How can I delete my account and does this erase my data?

My Data

  • Who do you share my data with?
  • What data preferences will I need to set up to use DriveScore?

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